---
title: "Privacy Policy | Configo"
description: "Read Configo's privacy policy and get insight into how we process your personal data in accordance with GDPR."
canonical: "https://configo.ai/en/privacy"
locale: "en"
last_updated: "2026-06-17"
---

# Privacy Policy

Last updated: January 2025

## 1\. Data controller

Configo ApS (herefter "Configo", "vi" eller "os") er dataansvarlig for behandlingen af de personoplysninger, som vi indsamler om dig. Du kan kontakte os på:

-   Email: hello@configo.ai
-   Address: \[Adresse\], \[Postnummer\] \[By\], Denmark
-   CVR: 19 45 46 30

## 2\. What information do we collect?

We collect the following types of personal data:

-   **Contact information:** Name, email, phone number, company name
-   **Communication data:** Messages you send to us via the contact form or email
-   **Technical data:** IP address, browser type, device information (via cookies)
-   **Usage data:** How you use our website (via analytics tools)

## 3\. Purpose of processing

We process your personal data for the following purposes:

-   To respond to inquiries from you
-   To deliver our products and services
-   To send newsletters and marketing materials (with your consent)
-   To improve our website and services
-   To comply with legal obligations

## 4\. Legal basis

We process your personal data on the following legal basis:

-   **Consent:** When you actively give us permission (e.g. by signing up for the newsletter)
-   **Contract performance:** When the processing is necessary to fulfil an agreement with you
-   **Legitimate interests:** When we have a legitimate interest in the processing (e.g. marketing to existing customers)
-   **Legal obligation:** When the processing is necessary to comply with legal requirements

## 5\. Data retention

We store your personal data for as long as it is necessary to fulfil the purpose of the processing, or as long as we are required to do so under applicable law. Typically, we will:

-   Store inquiries for up to 2 years after the communication has ended
-   Store customer data for the contract period plus 5 years (legal requirement)
-   Delete newsletter sign-ups upon unsubscribe

## 6\. Data sharing

We only share your personal data with third parties in the following cases:

-   **Data processors:** Vendors that process data on our behalf (e.g. hosting providers, email services)
-   **Legal requirement:** If we are required to do so under applicable law

All our data processors are bound by data processing agreements, and your data is stored within the EU/EEA.

## 7\. Your rights

You have the following rights under GDPR:

-   **Access:** Right to gain insight into the information we process about you
-   **Rectification:** The right to have inaccurate information corrected
-   **Deletion:** Right to have your information deleted
-   **Restriction:** The right to restrict processing
-   **Data portability:** The right to receive your data in a structured format
-   **Objection:** The right to object to processing

Contact us at lulo@configo.ai to exercise your rights.

## 8\. Complaint

You have the right to submit a complaint to the Danish Data Protection Agency if you believe that we process your personal data in violation of the law. You can contact the Danish Data Protection Agency at:

-   Website: datatilsynet.dk
-   Email: dt@datatilsynet.dk

## 9\. Changes to this policy

We may update this privacy policy from time to time. In the event of material changes, we will inform you via email or a notice on our website.