The knowledge bearer
In almost every trading and installation company, there is one person who knows everything: which products fit together, what the installation costs, which suppliers have the best prices. When that person is sick, on holiday, or resigns, the quote process comes to a halt.
Excel works — until it hurts
Vidensbæreren er væk
Nøglepersonen er syg, på ferie eller siger op. Ingen kan lave tilbud. Ordrer går tabt.
Ny sælger starter
Det tager 3+ måneder at oplære. Al viden sidder i hovedet på kollegaen, ikke i et system.
Beregningsfejl
En fejl i Excel-arket taber et tilbud eller giver negativ margin — opdaget for sent.
Vækst
Virksomheden vokser og skal have flere sælgere til at lave tilbud. Excel skalerer ikke.
Configo digitalizes the knowledge of the knowledge bearer
Not to replace the person — but to enable the whole team to create accurate quotes.
- The rules are in the system, not in one person’s head
- The whole team can create accurate quotes
- Knowledge is preserved during illness, vacation, and resignation
Configo makes the whole team as good as your best one — it doesn't replace anyone.
Frequently asked questions
What happens if your key person is sick for two weeks?
Without a system, the quoting process grinds to a halt. Configo enables the entire team to create accurate quotes — even when the key person is away.
How long does it take to train a new salesperson?
With knowledge locked in Excel: 3+ months. With Configo, the rules are in the system, so new salespeople can create accurate quotes quickly.
Does Configo replace our key person?
No. Configo digitalizes their knowledge so the whole team becomes equally capable — it does not replace anyone.